Emploi IDIAS SOLUTIONS recrute Technical Support (English & French), Accueil / Administration - Services généraux,Algérie, Alger,

Technical Support (English & French) (Alger)

Date de publication: 16 mai 2022
  • Fonction: Accueil / Administration - Services généraux
  • Nombre de postes : 1
  • Types de contrat: indifférent
  • Niveau d'études : Autres
  • Expérience : 1 à 2 ans

Missions

  • Determine technical solutions and recommendations and communicate them to customers.
  • Analyze technical issues.
  • Inform customers of technical problems identified and modifications and repairs to be made.
  • Train users on a product or equipment.
  • Perform technical follow-up of products and their evolution with customers.
  • Provide technical assistance.
  • Développer un portefeuille clients et prospects.
  • Superviser un service d'assistance en ligne.
  • Make technical documents available to customers.

Profil

Skills Required:

  •  Fluent in English & French Communication
  •  Excellent knowledge of technical support system
  •  Addressing technical issues related to products
  • Experience: 1-2 Years

Eligibility Criteria:

  •  Excellent Problem Solving & Analytical Skills
  •  Sharp Minded
  •  Fast Learner
  •  Problem Solver
  •  Positive attitude and mindset
  •  BE - (Comp, IT)/MCA

 Si vous correspondez à ce profil, merci d’envoyer votre CV en cliquant

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IDIAS SOLUTIONS

Localisation: Algérie, Alger

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