Technical Support (English & French) (Alger)
Publication date: May 16, 2022
- Function: Reception / Administration- General services
- Nb position : 1
- Types of contracts: indifferent
- Academic level : Autres
- Experience : 1 to 2 years
Missions
- Determine technical solutions and recommendations and communicate them to customers.
- Analyze technical issues.
- Inform customers of technical problems identified and modifications and repairs to be made.
- Train users on a product or equipment.
- Perform technical follow-up of products and their evolution with customers.
- Provide technical assistance.
- Développer un portefeuille clients et prospects.
- Superviser un service d'assistance en ligne.
- Make technical documents available to customers.
Profile
Skills Required:
- Fluent in English & French Communication
- Excellent knowledge of technical support system
- Addressing technical issues related to products
- Experience: 1-2 Years
Eligibility Criteria:
- Excellent Problem Solving & Analytical Skills
- Sharp Minded
- Fast Learner
- Problem Solver
- Positive attitude and mindset
- BE - (Comp, IT)/MCA
Si vous correspondez à ce profil, merci d’envoyer votre CV en cliquant
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IDIAS SOLUTIONS
Location: Algeria, Alger
Contact us
Alger Algeria
Tel: +213 23 71 41 00
Fax: +213 23 71 41 00
Email: [email protected]